Jeff Stiefler Appointed inQ Chairman of the Board
Published In: Business, California 
Tuesday, September 30, 2008 7:30 AM
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AGOURA HILLS, Calif., Sept. 30 /PRNewswire/ -- inQ, a pioneering company
featuring pay-for-performance outsourced online interaction optimization
services, announced today that Jeff Stiefler has been named inQ Chairman of
the Board. Stiefler is a veteran executive with extensive experience leading
banks and financial services companies to implement technology to better
connect with consumers.

"We are excited to have Jeff Stiefler join inQ as Chairman of the Board,"
said inQ CEO Bernard Louvat. "inQ has garnered tremendous success helping
telecommunications giants boost their online sales via our outsourced
interaction optimization solution, and we are now focusing on bringing our
capability to large banks and financial institutions. Jeff Stiefler's proven
track record as a CEO and visionary in the financial sector will be invaluable
to the company."

Stiefler is currently a venture partner at venture capital firm Emergence
Capital, an investor in inQ. Most recently he led Digital Insight, which was
acquired in 2007 by Intuit Corporation for $1.4 billion. In August 2003,
Stiefler joined Digital Insight, which provided outsourced online banking
services to middle-market financial institutions, as the Company's chairman,
president, and CEO. During his tenure there, the Company's stock price and
market capitalization tripled, driven by rapid and consistent growth in
revenue and operating income.

Stiefler, who earned his bachelor's degree from Williams College and MBA
from Harvard University, possesses broad and deep experience in the banking
and financial services sectors. He was president and a director of American
Express Company and president and CEO of IDS Financial Services Corporation
(which became American Express Financial Advisors and then Ameriprise). During
his tenure at IDS, the Company's operating income increased tenfold, driven
primarily by rapid growth in the number and productivity of the sales
organization. Before American Express, Stiefler held a variety of positions
with Citicorp.

"At this stage of my career, I want to work with companies which address
big and interesting problems for their customers," said Stiefler. "inQ clearly
meets that standard. The Company has developed a scalable solution that allows
online marketers to increase dramatically their sales closing rates to a level
that far exceeds other alternatives, while reducing costs and increasing
customer satisfaction. The Company is so good at delivering against this
promise that they get paid by their clients only if they deliver incremental
sales results -- thereby removing all of the performance risk from their
clients. My focus at inQ will be to help the Company build a large business
serving financial institutions."


About inQ

inQ is the world leader in pay-for-performance online interaction
optimization solutions. Its live chat solution humanizes the online experience
by engaging with targeted online shoppers and replicates a quality in-store
assisted shopping experience. By utilizing state-of-the-art, real time
analytics and profiling proprietary technology as well as trained and
experienced online representatives, inQ offers sales and support solutions
that are completely customized and continuously optimized to meet each
client's specific needs. Increases in overall online revenue are between 20%
and 30% within 90 days of launch of the inQ solution. inQ clients include
AT&T, Sprint, Virgin Media, Vonage, Rogers, Wyndham Hotels, Guthy Renker and
other leaders in the telecom, cable, retail, travel, media, and financial
services industries in the Americas, Europe, and Asia-Pacific area. More
information can be found by visiting http://www.inq.com.


SOURCE inQ


 
Tuesday, September 30, 2008 7:30 AM

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